- OperatorAltacore N.V.
- Established2023
- Game Providers87 providers including Pragmatic Play, Nolimit City & Evolution Gaming
- Payment MethodsVisa, Mastercard, Bitcoin, Ethereum, Skrill, Neteller & more
Withdrawal limits: the minimum, transaction cap and wider ceilings
Rollino Casino sets the minimum withdrawal at €20. The maximum amount for one transaction is €500, while separate weekly and monthly limits also apply. There is also a daily win limit of €100,000, which is a different figure from the withdrawal caps.
| Limit | Amount | How it works |
|---|---|---|
| Minimum withdrawal | €20 | The smallest withdrawal amount |
| Maximum per transaction | €500 | The most that can be requested in one transaction |
| Maximum per week | €3,500 | The total weekly withdrawal ceiling |
| Maximum per month | €15,000 | The total monthly withdrawal ceiling |
| Daily win limit | €100,000 | A daily win limit, separate from the withdrawal caps |
The easiest way to plan a larger payout is to work from the per-transaction cap first, then check the weekly and monthly totals. For example, a €1,200 request would need at least three transactions: €500, €500 and €200. That example stays below the weekly and monthly limits, but each transaction still needs to meet the €20 minimum.
Split larger payouts around the €500 cap
If your intended amount is more than €500, divide it into separate requests rather than trying to place it as one transaction. Keep the €3,500 weekly and €15,000 monthly ceilings in view as you do this.
Check your amount before submitting
Open your account, compare the requested amount with the minimum and maximum limits, then choose the payout route that suits you.
Processing times: when each payout route is handled
The processing window depends on the payment route. E-wallet withdrawals are processed in 0-72 hours, cryptocurrency withdrawals in 0-3 days, and bank card withdrawals in 3-5 days. The range gives you a useful planning guide before you request a payout.
| Payout route | Processing time | Payment examples |
|---|---|---|
| E-wallets | 0-72 hours | Skrill and Neteller are among the payment options |
| Cryptocurrencies | 0-3 days | Bitcoin, Ethereum, Litecoin and Tron are supported payment options |
| Bank cards | 3-5 days | Visa and Mastercard are listed payment options |
Rollino Casino does not charge its own payment fees. A payment provider may still apply a separate fee, so it is sensible to check the terms attached to your chosen route. Supported currencies include AUD, EUR, BRL, CAD, CHF, DKK, HUF, NOK, NZD and PLN.
For Australian players, AUD is available as a supported currency. Keep the amount and currency visible when you prepare the request, particularly if you use a payment method that displays transactions in a different currency.
How to request a payout while keeping the limits in check
A withdrawal request is easier to manage when you check the amount, route and balance status before confirming it. You do not need to make the process complicated. Work through these steps in order.
Sign in and go to the account area used for withdrawals.
Select the available method you want to use, such as an e-wallet, cryptocurrency route or bank card.
Make sure the request is at least €20 and no more than €500 for that transaction. If the total is larger, plan separate requests around the weekly and monthly ceilings.
Check the amount, currency and selected payment route before you confirm the withdrawal.
Use the route-specific timing as your guide: 0-72 hours for e-wallets, 0-3 days for cryptocurrencies or 3-5 days for bank cards.
A simple pre-submission checklist
- The withdrawal amount is at least €20.
- The single request is no higher than €500.
- Your planned total fits within the €3,500 weekly and €15,000 monthly limits.
- Any bonus-linked wagering has been completed.
- The selected route matches the processing window you are comfortable with.
- You have reviewed any possible payment provider fee.
This checklist is especially handy when you are making several smaller requests. It helps you avoid placing an amount that needs to be changed and gives you a clear record of why you selected a particular route.
Bonus-linked balances: what must clear before withdrawal
A balance connected to bonus funds has extra withdrawal conditions. All bonus funds must be fully wagered before they become eligible for withdrawal. Any amount labelled Bonus, or any amount linked to an incomplete game session, cannot be withdrawn.
Winnings received while wagering a bonus are subject to a maximum cashout of 5× the bonus awarded. If the balance goes above that maximum cashout amount, the excess is voided before withdrawal. So, before you request a payout, separate your ordinary playable balance from any promotional funds that still need to clear.
The same check matters if you have used a Promo Code and the account balance contains promotional funds. Complete the relevant wagering first, then make sure the amount you request is not still marked as bonus money or connected to an incomplete session.
Bonus funds need to clear first
A withdrawal request does not make an unfinished bonus balance eligible. Check that the wagering is complete and that the amount is no longer labelled Bonus before submitting the payout.
Support and security when a withdrawal needs attention
If you have a question about a payout, Rollino offers live chat support 24/7 in English. Email support responds within 24 hours, and you can attach supporting documents such as screenshots to an email request. That gives you two practical ways to explain an account-specific payment question.
The website uses SSL encryption. Visa and Skrill transactions also use additional verification checks and firewalls. Rollino Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/112/0974.
You can manage account access through the mobile-optimised website on a smartphone or tablet browser, so a dedicated Mobile App is not needed for checking your account or handling a withdrawal. The website also includes deposit limits and self-exclusion tools for players who want more control over their gambling.
For a support message, keep the question focused on one issue, such as the payment route, the amount or the relevant processing window. If a screenshot helps explain the problem, attach it to the email so the support team has the same details in front of them.
Ready to request your payout?
Check the amount, confirm that any bonus-linked funds have cleared, and choose the route that matches your preferred processing window.
Withdrawal: your questions
What is the minimum Rollino Casino withdrawal?
The minimum withdrawal at Rollino Casino is €20, which is a reasonable threshold that suits most casual players. Requests are typically processed within a standard timeframe depending on the method chosen, and some options may be faster than others. It is worth checking the cashier section for any applicable fees or verification requirements before making your first withdrawal.
What is the maximum withdrawal per transaction?
The maximum is €500 per transaction. Separate limits of €3,500 per week and €15,000 per month also apply.
How long do e-wallet withdrawals take?
E-wallet withdrawals are processed in 0-72 hours.
How long do cryptocurrency withdrawals take?
Cryptocurrency withdrawals are processed in 0-3 days.
Are there fees for making a withdrawal?
Rollino Casino charges no fees. Your payment provider may apply its own fee.
What must happen before bonus-linked funds can be withdrawn?
The bonus funds must be fully wagered first. Amounts labelled Bonus or connected to an incomplete game session are not eligible for withdrawal.
Can I use AUD for my account?
Yes. AUD is one of the supported currencies, alongside EUR, BRL, CAD, CHF, DKK, HUF, NOK, NZD and PLN.
How can I contact support about a withdrawal?
Live chat is available 24/7 in English. Email support responds within 24 hours, and screenshots or supporting documents can be attached.
